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Frequently Asked Questions

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General

What is Chair Six?
Chair Six is a free social app for skiers and snowboarders. Track your runs with live GPS, share highlights with friends, explore 5,000+ resorts worldwide, and connect with the mountain community through a feed, forums, direct messages, and Slope Talk.
Is Chair Six free?
Yes, completely free — no ads, no subscriptions, no in-app purchases. All features are available to every user.
What devices are supported?
Chair Six is available on iPhone and iPad running iOS 26.4 or later. A Mac version is also available. For the best GPS tracking experience we recommend using an iPhone on the mountain.

GPS Tracking

How does GPS tracking work?
Tap the green START button on the Track tab. Chair Six records your speed, altitude, vertical feet, and route in real time. Tracking continues when your phone is locked in your pocket. Tap STOP when you're done and share your session to your feed.
Tracking stops when I lock my phone
Go to iPhone Settings → Chair Six → Location → While Using the App. Also make sure Low Power Mode is off — it can throttle GPS updates and pause background location.
How accurate is the speed and vertical data?
Speed and vertical are derived from your phone's GPS and are approximate. Accuracy depends on satellite reception and terrain. Chair Six uses a chairlift filter to automatically exclude slow lift rides from your stats. Do not rely on this data for safety decisions.

Privacy & Account

Who can see my location?
You control this in Profile → Privacy Settings. Options are Everyone, Followers, Friends Only, or Just Me (fully private). This controls who can see which resort you're at and your position on the trail map.
How do I delete my account?
Go to Profile → Delete Account. Type your username to confirm. This permanently removes your profile, sessions, messages, and follows. Posts you made will remain but show as "[deleted]".
I'm not receiving push notifications
Check iPhone Settings → Notifications → Chair Six and ensure notifications are allowed. Also check in-app notification settings under Profile → Notification Settings. Try signing out and back in to refresh your push token.

Community

How do I report a user or post?
Tap the menu on any post or profile and select Report. The content is hidden from your feed immediately and reviewed by our team. You can also block users from the same menu.
My resort isn't in the app
Chair Six includes 5,000+ resorts from OpenStreetMap. If yours is missing, contact us with the resort name and country and we'll add it in the next update.

Open a support ticket

We read every message and reply within 24 hours. Tickets are posted publicly (without your email) on the support board.

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